Shipping & Returns
We want to ensure you have an enjoyable experience with Beachy Belle. Here is what you need to know regarding our shipping and returns policy.
Shipping Costs
Domestic Standard Shipping within Australia - $10
Free Domestic Standard Shipping within Australia with purchases over $110
Please contact me for express shipping options.
Order Processing
Please allow 1-3 working days for order processing time. You will receive a confirmation email with tracking information once your order has shipped.
Please ensure your delivery details are correct.
Delivery Time - Australia
Please note Australia Post website states delivery times are:
Same state: 2-4 business days
Interstate: 3-6 business days
Delivery Time - International
For mail delivery times, please refer to the Australia Post website.
Please contact me if you wish to order express international tracking.
International Customs
Please be aware that some International orders may be subject to customs fees or taxes charges.
These charges are set by the country receiving the goods and the price varies.
Beachy Belle will not be liable for these fees, and you the customer will be liable for any customs fees or taxes incurred on arrival of the goods into your country. Please refer to your local customs office for further information.
Order Tracking
You will be emailed a tracking number once goods are despatched.
Returns
Change of Mind - Beachy Belle does not accept change of mind returns or exchanges.
Faulty Returns - Please contact us within 10 days of receiving your order via our email with
- a photo of the fault/s
- your order number
- details of the fault
We will strive to arrange a replacement or a refund as quickly as possible, following an assessment from the manufacturer.
If the manufacturer determines that your item/s faulty, we will process your refund or send a replacement. Please allow 7-10 days processing time. Shipping costs are non-refundable.
Please ensure items remain unworn with tags on them. Once we have received your item, we will process a refund or replacement.
Change of size - We encourage you to double check the sizing of our garments to your child's clothing that is of a similar style. As a parent myself, I find this method to be a reliable way to ensure a great fit. If you have any questions about sizing before placing your order, we’re here to assist! Just reach out, and we’ll be happy to help.
At Beachy Belle, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help!